This Whistleblowing Policy explains how Pin-It Pastry Limited encourages workers to raise serious concerns about wrongdoing, misconduct or unsafe practices.
Pin-It Pastry Limited conducts its business responsibly, ethically and in accordance with the law. Therefore, we encourage anyone working within our business who becomes aware of serious wrongdoing to speak up as soon as possible.
Raising concerns early can help us identify problems, protect employees, customers and business partners, and maintain the standards expected throughout our operations.
We take genuine concerns seriously. In addition, we will not tolerate retaliation, victimisation or unfair treatment against anyone who raises a qualifying concern.
Whistleblowing is when a worker reports certain types of wrongdoing that they reasonably believe are in the public interest.
A concern may relate to something that:
The law sometimes refers to a whistleblowing disclosure as a protected disclosure. GOV.UK provides further guidance on whistleblowing and protected disclosures.
This Whistleblowing Policy may apply to concerns involving:
You do not need to prove that wrongdoing has occurred before raising a concern. However, you should reasonably believe that the information is genuine and relates to a matter that should be investigated.
Whistleblowing generally concerns wrongdoing that affects other people or the wider public interest.
By contrast, personal employment concerns usually relate to matters such as working conditions, management decisions or individual treatment at work. In most cases, employees should raise those issues through the appropriate grievance procedure.
However, a personal concern may still amount to whistleblowing if it also involves a wider public-interest issue.
We encourage workers to raise concerns internally wherever possible.
You may report a concern to a member of the Senior Management Team or another person designated by senior management to receive whistleblowing disclosures.
Alternatively, you can use the confidential reporting form on this page.
When raising a concern, please provide as much useful information as you reasonably can, including:
You do not need to investigate the matter yourself.
You may raise a concern anonymously.
We will consider anonymous disclosures seriously. However, anonymity can sometimes make it harder for us to investigate a concern or request additional information.
For this reason, you may prefer to provide your identity while asking us to keep it confidential.
If you provide your identity and request confidentiality, we will take reasonable steps to protect it.
We will only share information with people who reasonably need it to consider, investigate or respond to the concern.
However, limited circumstances may prevent us from maintaining complete confidentiality. For example, the law may require disclosure, or an investigation may make disclosure necessary. Where appropriate and legally permitted, we will explain this to you.
For more information about how Pin-It Pastry handles personal information, please see our Privacy Policy.
Once we receive a concern under this Whistleblowing Policy, we will review the information and decide what action is appropriate.
Depending on the circumstances, we may:
If you provide contact details, we will aim to acknowledge your concern and keep you appropriately informed.
However, we may not always provide full details of an investigation or its outcome where doing so could breach another person’s confidentiality or legal rights.
Workers who make a protected disclosure in accordance with the law may receive legal protection against unfair treatment or dismissal because they raised the concern. GOV.UK confirms that qualifying whistleblowers can receive statutory protection in these circumstances.
Pin-It Pastry will not tolerate bullying, harassment, retaliation, victimisation or other unfair treatment against someone because they raised a genuine whistleblowing concern.
Therefore, anyone who believes they have suffered retaliation after raising a concern should report this to senior management immediately.
We encourage workers to raise concerns with Pin-It Pastry first where appropriate, because this may allow us to investigate and address the matter quickly.
However, the law also allows workers to make certain disclosures to external organisations known as prescribed persons or bodies, provided the relevant legal requirements are met. GOV.UK publishes an up-to-date list of prescribed persons and bodies.
Workers may also seek independent advice from:
Disclosures to the media or through social media face additional legal requirements and may not receive the same protection. Therefore, anyone considering a public disclosure should obtain independent advice beforehand.
A concern that later proves incorrect will not automatically be treated as malicious.
We encourage people to speak up where they genuinely and reasonably believe wrongdoing may have occurred.
However, knowingly providing false information or deliberately making a malicious allegation may amount to serious misconduct and, where applicable, could result in disciplinary action.
If you wish to raise a concern under this Whistleblowing Policy, please complete the confidential form below.
Please provide as much relevant information as possible so that we can consider the matter properly.
You may leave your personal details blank if you wish to remain anonymous.
Details of your concern
Please explain what has happened, who may be involved, relevant dates and any other information that may assist us.
Supporting documentation
Optional file upload.
Your name
Optional.
Your email address
Optional. Only required if you would like us to contact you regarding your report.
Your telephone number
Optional.
Would you like your identity to remain confidential?
Yes / No
Submit Confidential Report
We will handle information submitted through this form carefully and use it only to consider and respond to the concern, subject to our legal obligations.
For further guidance about whistleblowing rights, you can visit GOV.UK, Acas or Protect.
Pin-It Pastry Limited
Abergarw Industrial Estate
Brynmenyn
Bridgend
CF32 9LW
Company Number: 06503070
Telephone: 01656 722423
Email: enquiries@pin-itpastry.com
